For CareHQ marketing & ops teams Set up in 10 minutes

Automate every CareHQ enquiry from your WordPress website

Still copy-pasting website enquiries into CareHQ by hand? The CareHQ WordPress Form Connector pushes every Gravity Forms, WPForms, Contact Form 7, Forminator or Fluent Forms submission straight into CareHQ CRM in real time — no Zapier, no developer, no nightly export.

Real-time delivery
Per-care-home routing
UK-hosted · GDPR-safe
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Live Connection

Transform Your Inquiry Management

WordPress Form
John Smith
john@example.com
Residential Care
Immediate (1-2 weeks)
CRM Platform
New Lead Created Just Now
Name: John Smith
Email: john@example.com
Service: Residential Care
Priority: High
Status: New Inquiry

The problem we solve

Stop copying enquiries into CareHQ by hand

Most CareHQ users receive their website enquiries by email, then re-type them into the CRM. That costs response time, loses leads and breaks reporting. Here's the change.

Without the connector

  • ×Enquiry emails sit in a shared inbox until someone gets to them.
  • ×Staff re-type names, numbers and care needs into CareHQ.
  • ×Marketing source / campaign data is lost on the way in.
  • ×Group sites have to manually route leads to the right home.
  • ×Response time stretches from minutes to hours, sometimes days.

With the CareHQ WordPress Form Connector

  • ✓Submissions create a CareHQ contact within seconds.
  • ✓Zero rekeying — every field maps automatically.
  • ✓UTM source, medium and campaign attach to the contact record.
  • ✓Conditional routing splits leads to the correct care home.
  • ✓Sales teams call back while the family is still on the website.

What you get

Built to make CareHQ enquiries automatic

Every feature is wired to CareHQ's API and the form builder you already use — not a generic webhook bridge.

Real-time, not overnight

Enquiries hit your CareHQ inbox in seconds, not the next morning. Sales teams can ring back the same day a family enquires.

Hours of admin back per week

No more rekeying form emails into CareHQ by hand or paying a VA to do it. The connector replaces the entire copy-paste workflow.

Per-care-home routing

A single enquiry form on your group site can split submissions across every CareHQ location based on the home the family chose.

UTM + sales channel tagging

Marketing source, campaign and channel pass straight through, so you can finally attribute CareHQ enquiries to the ads that drove them.

GDPR-safe by design

Encrypted transit, no sensitive data stored on WordPress, and consent fields that map cleanly to a CareHQ contact's marketing flags.

Audit log of every send

A submission log shows every successful and failed send, with one-click replay — so nothing falls through the cracks.

Setup

Automate CareHQ enquiries in three steps

Around 10 minutes from install to first enquiry landing in CareHQ. No code, no Zapier, no developer.

  1. 1
    Step 1

    Install the CareHQ WordPress plugin

    Download the connector and upload it via WordPress → Plugins → Add New on the site that hosts your enquiry forms.

  2. 2
    Step 2

    Connect your CareHQ account

    Paste your CareHQ Account ID and API key. The plugin verifies the connection and pulls in your care homes so you can route enquiries by location.

  3. 3
    Step 3

    Map your enquiry form to CareHQ fields

    Pick the form you already use, drag CareHQ fields (name, email, phone, enquiry, location) onto matching form fields, and save. New submissions start landing in CareHQ immediately.

Read the full setup guide in the docs

Already on a form builder?

Works with every WordPress form plugin you already use

Gravity Forms WPForms Contact Form 7 Forminator Fluent Forms See all

Questions

Automating CareHQ enquiries — answered

Install the CareHQ WordPress Form Connector on the WordPress site that hosts your enquiry forms. Once you connect your CareHQ Account ID and API key and map the form fields, every new submission is created as a contact in CareHQ automatically — no copy-paste, no CSV imports, no overnight batches.

Submissions are pushed to CareHQ in real time, typically within a second of the visitor pressing submit. There is no cron job, no nightly sync and no Zapier delay between your website and the CRM.

Yes. Conditional routing lets you map a dropdown, radio button or hidden field on your form to a CareHQ location, so a 'Choose your home' field on a single enquiry form will route each submission to the correct care home automatically.

No. The connector replaces both. There is no custom code, no webhook configuration and no per-task billing. The setup wizard walks a non-technical marketer through field mapping in around ten minutes.

Almost certainly. The connector ships with native support for Gravity Forms, WPForms, Contact Form 7, Forminator and Fluent Forms, which together cover the vast majority of UK care-home WordPress sites.

Yes. Data moves over an encrypted HTTPS connection straight to CareHQ — nothing sensitive is stored on your WordPress site. The connector also supports consent fields so you can pass a marketing-opt-in straight through to the CareHQ contact record.

More answers in the full FAQ.

Make your next CareHQ enquiry automatic

30-day free trial. Per-care-home pricing. Cancel anytime. No credit card details kept on file.

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