WordPress to CareHQ CRM integration Set up in 10 minutes

Connect your WordPress site to CareHQ CRM

The CareHQ WordPress Form Connector is the direct bridge between any WordPress website and CareHQ CRM. It sits inside WordPress, watches every form submission, and creates the matching contact in CareHQ in real time — no middleware, no developer, no overnight batch jobs.

Real-time delivery
No code required
UK-hosted · GDPR-safe
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Live Connection

Transform Your Inquiry Management

WordPress Form
John Smith
john@example.com
Residential Care
Immediate (1-2 weeks)
CRM Platform
New Lead Created Just Now
Name: John Smith
Email: john@example.com
Service: Residential Care
Priority: High
Status: New Inquiry

What you get

Why teams pick the CareHQ WordPress Form Connector

Every feature is wired to CareHQ's API and the form builder you already use — not a generic webhook bridge.

Native WordPress plugin

Installs like any other plugin. Auto-updates via your normal WordPress update flow. No external sync service to monitor.

Real-time CareHQ sync

Every submission creates a CareHQ contact within seconds. No cron, no queue, no delay between visit and CRM record.

Field mapping that fits your forms

Map any WordPress form field to any CareHQ contact field — including custom fields. Mappings are stored per form, so each form can behave differently.

Conditional location routing

Route submissions to different CareHQ care homes based on a dropdown, radio, hidden field or URL parameter on your WordPress form.

GDPR-compliant by design

Encrypted HTTPS transit, no sensitive data persisted on WordPress, and built-in support for consent fields mapped to CareHQ marketing flags.

Submission logs & UTM capture

Every send is logged with full payload and CareHQ response. UTM source, medium and campaign attach to the contact for clean attribution.

Setup

Live in three steps

Around 10 minutes from install to first enquiry landing in CareHQ. No code, no Zapier, no developer.

  1. 1
    Step 1

    Install the connector in WordPress

    Download the plugin ZIP from the downloads page and upload it via WordPress → Plugins → Add New. Activate it like any other plugin.

  2. 2
    Step 2

    Authenticate with your CareHQ account

    Open the CareHQ tab in WordPress admin, paste your CareHQ Account ID and API key. The plugin verifies the connection instantly.

  3. 3
    Step 3

    Map your forms and go live

    Pick a form in the Mappings tab, drag CareHQ fields onto the matching form fields, save. The next submission lands in CareHQ in real time.

Read the full setup guide in the docs

Already on a form builder?

Works with every WordPress form plugin you already use

Gravity Forms WPForms Contact Form 7 Forminator Fluent Forms See all

Questions

WordPress → CareHQ CRM — answered

It is the dedicated WordPress integration partner for CareHQ — built specifically against the CareHQ API and maintained alongside CareHQ release cycles. Independent vendor, native CareHQ support.

WordPress 6.0 and above with PHP 8.0 or higher. It runs on single-site and multisite, with or without page builders like Elementor, Bricks or Divi.

No. The connector only fires when a form is submitted, and the API call to CareHQ runs in a background process so the visitor's confirmation page loads at full speed.

Yes. The connector exposes WordPress hooks so a developer can trigger a CareHQ contact create/update from any WordPress event — checkout completion, user registration, custom events. Most users never need this.

Failed sends are queued and retried automatically with exponential backoff, and surfaced in the submission log so an admin can replay them manually if needed. No enquiry is lost.

More answers in the full FAQ.

Other ways teams use the connector

Automate CareHQ enquiries Replace Zapier Care home enquiry forms

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